Kristen Cianci Job Title and Responsibilities: Network Specialist for the State of Connecticut University System
Certifications Held: Cisco CCNA?
Up Next: Kristen plans on obtaining her CCIE R&S?is currently in the process of recertifying for the CCNP.

Back when hardware upgrades meant adding a CD-ROM drive, soldering new circuits onto motherboards or installing a mouse, Kristen Cianci could be found doing just that. She was a single mom with three little ones, working in her father's computer shop as a secretary When the shop got behind, she was shown how to do simple upgrades and repairs. She found herself troubleshooting Windows workgroups, supporting small networks and soon moved into field service work. It was 1993, and her IT career was off and running

Kristen first became aware of Cisco while working for a local municipality doing WAN upgrades on Cisco routers. She was a full time professional and active mother, and had no time left for formal classroom training. As a personal challenge, she earned her CCNA and CCNP through diligent self-study, peer mentorship, and practice, practice, practic."I truly enjoy the troubleshooting aspect of networking,?"Kristen explained."The challenge of finding a problem and fixing it is a thrill to me. I pursued a Cisco certification because they are the industry leader and all the gear I was upgrading to was Cisco equipment."

Almost 15 years later, Kristen is a Network Specialist for the Connecticut State University System. She is responsible for fixing network outages, daily monitoring and maintenance, as well as a spearheading assigned networking projects."Working for the state government in higher education is different from a corporate environment,"she said."I enjoy the fact that keeping the network up and trouble free directly benefits the students working on their education."

While she has worked along side other Cisco professionals in the past, she is the only certified individual she is aware of amongst her peers or at work.I have worked with CCIE's on large projects in the past.Their presence is a huge benefit to any company.I learned a lot working alongside some great engineers."Kristen is a lifetime learner.always looking ahead and seeking self-improvement through education."I would love to become a CCIE R&S," she continued,"and to work for a large support company on large networks. In addition to troubleshooting,I find security and forensics especially interesting."

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